Privacy Policy
Privacy Policy
Swift Link Logistics JA
Effective Date: November 24, 2024
Swift Link Logistics JA (“Swift Link”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, website, or mobile application.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Address
Email address
Telephone number
Government-issued identification (for package collection or customs purposes)
b. Shipment Information
Package contents and declared value
Sender and recipient details
Tracking and delivery information
c. Payment Information
Payment confirmations and transaction records
(Note: We do not store full credit or debit card details.)
d. Website & App Usage Data
IP address
Device information
Login activity
Cookies and usage analytics
2. How We Use Your Information
We use customer information to:
Provide shipping, logistics, and delivery services
Process customs clearance and regulatory requirements
Communicate shipment updates and service notices
Process payments and maintain accounting records
Improve our website, mobile app, and customer experience
Comply with legal and regulatory obligations
3. Sharing of Information
We may share customer information with:
Shipping carriers and overseas partners
Jamaica Customs Agency and other regulatory authorities
Payment processors and service providers
Law enforcement agencies when legally required
We do not sell or rent customer information to third parties.
4. Data Protection and Security
Swift Link Logistics JA implements reasonable administrative, technical, and physical safeguards to protect personal information against:
Unauthorized access
Loss
Misuse
Disclosure or alteration
Access to customer data is limited to authorized personnel only.
5. Data Retention
We retain customer information only for as long as necessary to:
Provide our services
Meet legal, tax, and regulatory requirements
Resolve disputes and enforce agreements
When information is no longer required, it is securely deleted or anonymized.
6. Customer Rights
Customers have the right to:
Request access to their personal information
Request correction of inaccurate or incomplete data
Request deletion of personal information, subject to legal obligations
Withdraw consent where applicable
Requests may be submitted by contacting us using the details below.
7. Cookies and Tracking Technologies
Our website and app may use cookies and similar technologies to:
Improve functionality
Analyze usage patterns
Enhance user experience
Customers may adjust cookie settings through their browser preferences.
8. Third-Party Links
Our website or app may contain links to third-party websites. Swift Link Logistics JA is not responsible for the privacy practices or content of external sites.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Updates to This Privacy Policy
Swift Link Logistics JA reserves the right to update this Privacy Policy at any time. Changes will be posted on our website and, where applicable, communicated through our app or email.
Continued use of our services constitutes acceptance of the updated policy.
11. Contact Information
For questions, concerns, or privacy-related requests, please contact:
support@swiftlinklogisticsja.com
876-498-4150 | 876-498-4164
swiftlinklogisticsja.com
Last updated: 5/14/2026